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*** 25% OFF - all Elite, Junior and Baby Mattresses and all Pillows - until end of January 2025. ***

Ultimate Beds Customer Support

Thank you for your interest in and support of Ultimate Beds®. We hope that the above answers any queries you may have had. For customer support information, see below. Please feel free to raise any other queries which may occur.

Delivery

Delivery costs and shipping policies.

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Exchanges

Returns and exchange policy and requests.

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Warranty

Warranty info and standard terms of sale.

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100 Nights Trial

The terms of our trial.

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Store opening times

Monday to Friday: 10am – 5pm
Saturday: 10am – 4pm
Sunday: Appointment Only
Closed Public Holidays

Customer Support

Sales Phone: +61 8 9384 7788
Email: contact@ultimatebeds.com.au

Fast Delivery

100 nights money back guarantee - conditions apply

World-class warranty

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Factory and Showroom

6b Lakeway Street,
Claremont 6010
Perth, Western Australia

Phone: (08) 9384 7788
Email: contact@ultimatebeds.com.au

Showroom Hours

Monday to Friday: 10am – 5pm
Saturday: 10am – 4pm
Sunday: Appointment Only
Closed Public Holidays

KEY PRODUCTS

Customer Services

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Mattress Sizing

Sizing:

  • King = 203cm X 183cm,
  • Queen = 203cm X 153cm,
  • Double = 187cm X 137cm,
  • King Single = 203cm X 106cm,
  • Long King = 203cm X 92cm,
  • Single = 187cm X 92cm

What initial firmness is right for me?

Medium

  • Suitable for side sleepers
  • Sinks in slightly while being supportive
  • Approximate 6/10 firmness rating
  • Suggested Weight Range 40kg to 80kg

Firm

  • Suitable for back sleepers
  • Approximate 8/10 firmness rating
  • Still feels cloud like while maintaining a strong level of support
  • Suggested Weight Range 70kg to 110kg

Half medium, half firm

  • A different firmness on either side of the bed
  • Ideal for couples who have different firmness preferences
  • Feel free to contact us for consultation / custom fitting.